What internal support is available for staff?
[detail how staff can access internal support, edit and delete the below options as appropriate]
Designated Support Contacts
- Trained harassment advisers, dignity-at-work champions, or trusted contacts who can provide a listening ear and guidance.
- Peer supporters or employee resource groups (ERGs) aligned with protected characteristics.
- Mental Health First Aiders or Wellbeing Champions. wellbeing champions.
Manager and HR Support
- Training has been given to managers on how to respond sensitively and appropriately to reports of harmful behaviours.
- HR staff are equipped to handle cases fairly and consistently.
Access to Counselling and Wellbeing Services
- Employee Assistance Programmes (EAPs) offering confidential counselling.
Trade Union
- You can contact your trade union for support if you are a member of one. [here- insert link] you can find out more about what a trade union is, the support they offer and how to join one.
Mediation and Restorative Options
- Where appropriate and safe, trained mediators can be used to resolve issues early.
- Restorative practices can be used to repair relationships, if that is the employee’s choice.
Practical Workplace Adjustments
- Options to change reporting lines, adjust working patterns, or move desks/teams temporarily or permanently to protect wellbeing.
- Flexible leave policies to allow recovery time for what you have experienced.
Regular Communication and Updates
- When you report something with contact details, we’ll make sure you are kept informed about the progress of your case.
- We’ll provide clear timelines and points of contact.
Follow-up and Aftercare
- We’ll check in after resolution to ensure you continue to feel safe and supported.
- We’ll monitor the workplace climate to prevent recurrence and patterns of behaviour from occurring
Awareness and Training
- Regular training for all staff on bullying, harassment, and respectful behaviours.
- We provide clear messaging that reinforces the organisation’s commitment to a safe culture.